Jamaica, New York • Full Time / Exempt

Purchasing Agent

PRIMARY RESPONSIBILITIES

Purchase Requisitions & Purchase Orders

· Process daily online buy requests received from internal departments.

· Create purchase orders or add lines to existing purchase orders for approved services and purchases received from Accounting and other departments.

· Create approved marketing purchase orders for wire or check payment and maintain required documentation.

· Process assigned pack-size orders and other recurring transaction-based purchases.

Open Orders & Supplier Follow-Up

· Run assigned open and late-order reports; follow up with suppliers for acknowledgment, confirmation, promise dates, and shipment status.

· Issue assigned weekly Buyer Workbench orders to suppliers and follow up for confirmation.

· Update Epicor with current supplier responses, dates, comments, and escalation notes.

· Escalate shortages, missed commitments, pricing discrepancies, or incomplete confirmations using the defined procurement process.

Logistics & Documentation Support

· Prepare logistics packets for assigned vendors and verify that Epicor comments and shipping instructions are accurate.

· Follow up with suppliers for complete and correct commercial, payment, and shipping documents.

· Review designated Blue Reports with assigned suppliers and communicate required actions.

· Coordinate with Procurement, Accounting, Shipping, and Logistics to resolve missing or inaccurate documentation.

Reporting & Administrative Support

· Maintain assigned open-order, late-order, confirmation, and documentation trackers.

· Provide clearly defined support to the shortage-report process as assigned, including data collection and supplier follow-up.

· File purchase-order confirmations and supporting records in accordance with departmental standard work.

· Provide status updates on assigned workload, exceptions, aging items, and completed actions.

Performance Standards & Development

· Complete assigned transactions accurately and within established service expectations.

· Follow documented procedures, checklists, approval limits, and escalation rules.

· Participate in training and cross-training on Epicor, supplier communication, open-order management, and procurement documentation.

· Build capability to manage a defined supplier portfolio after demonstrating reliable performance in core responsibilities.

Education and Experience

· Associate’s or bachelor’s degree in business, supply chain, operations, or related field preferred.

· Three or more years of purchasing, order management, supplier service, logistics documentation, or manufacturing support experience preferred.

· Experience with ERP data entry, purchase orders, and Microsoft Office.