Road-Tested Success: Ebmeyer's Dual-Vision® Journey

As the president of Ebmeyer Charter and Tour in Apple Valley, CA, we invested in Dual-Vision® cameras to be installed in all of our motor coaches. As we introduced this video device to our drivers, cleaners and other employees, we were naturally met with some resistance. They thought we would become "Big Brother" in the bus industry, but after planning and deployment meetings, they were receptive to working with our company.

It wasn't until we actually had to use the camera footage for proof of innocence that our entire staff fell in love with the system. Upon receiving any company, the first thing we do is review the Dual-Vision® video and audio footage. The majority of the time, we find our drivers not to be at fault. In the rare instance where we find driver actions can be improved, we use the footage as a foundation for training and opportunity to improve.

As a result, the overall morale of the drivers has increased, and the company has become more productive. Last week, we had an incident where a motor home side swiped our motor coach. The driver of the motor home called and stated that our bus driver was erratic and that we were to blame for the incident. After receiving the camera footage, then burning a video of the occurrence and e-mailing the file to the motor home driver, he dropped all allegations and offered to repair our damages. Thank you Rosco Vision and Dual-Vision®!